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Hyatt Herald Square New York Hotel, New York City
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Key details
About the Hotel
30 W 31St St,
New York City,
New York,
United States of America,
10001,
New York State
Hyatt Herald Square New York, a 4-star hotel in the historic Herald Square area, features intimate meeting spaces and a sophisticated design with world-class shopping at Macy's Department store steps away.
Premium Room Amenities
All 122 rooms at the Hyatt come with premium bedding, pillow menus, bathrobes, and a combination of simplistic blond and dark wooden furniture. The rooms feature 40-inch flat-screen TVs, coffee makers, and mini coolers.
Diverse Dining Options
The Den American bistro serves hot made-to-order breakfast, lunch, and dinner. A rustic wooden espresso bar and snack shop provide additional dining options.
Essential Hotel Facilities
The property features a fitness center, business center, and Grab & Go market. A bookshelf and world time clocks add sophisticated touches to common areas.
Central Manhattan Location
Hyatt Herald Square New York stands 0.5 miles from Madison Square Garden and a 5-minute walk from 34th Street-Herald Square station. The Empire State Building is 0.5 miles away, while LaGuardia Airport is 9.5 miles from the property.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Free Wi-Fi
Free Wi-Fi in rooms
Parking
USD 115 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Sports & Fitness
Fitness center
Services
Valet parking
Room service
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Business center
Fax/Photocopying
Children
Cribs
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Location
30 W 31St St,
New York City,
New York,
United States of America,
10001,
New York State
Map view
street view
30 W 31St St,
New York City,
New York,
United States of America,
10001,
New York State
City landmarks
20 West 34th Street
Empire State Building
3400 ft
Square
Times Square
4700 ft
30 Rockfeller Plaza Enter on West 50th Street
Top of the Rock
1.0
mi
Landmark
Rockefeller Center
1.1
mi
Parks
The High Line
1.6
mi
Parks
Bryant Park
3700 ft
Parks
Central Park
2.6
mi
Libraries
New York Public Library
3100 ft
Church
St. Patrick's Cathedral
1.1
mi
Stadiums
Madison Square Garden
2100 ft
Parks
Washington Square Park
1.3
mi
405 Lexington and 42nd St.
Chrysler Building
5000 ft
Museums
Madame Tussauds New York
4100 ft
175 5th Ave At 23rd St.
Flatiron Building
2800 ft
Museums
The Museum of Modern Art
1.0
mi
Libraries
Pierpont Morgan Library
2800 ft
Parks
Madison Square Park
2300 ft
Museums
Rubin Museum of Art
4900 ft
Tower
Trump Tower
1.3
mi
121 Wooster St
Bowery
1.9
mi
Museums
Intrepid Sea
1.4
mi
150 E 36th St # 158
Sniffen Court Historic District
3200 ft
Mall
Fifth Avenue
1.0
mi
Museums
The Museum at FIT
2700 ft
34th Street
34th Street
2800 ft
Nearby
Square
Macy's
1400 ft
New York City
Manhattan Skyline
1300 ft
Square
Herald Square
1400 ft
Museums
Museum of Sex
1600 ft
Restaurants
Ayza Wine & Chocolate Bar
200 ft
11 W 31st St Between 5th Avenue and Broadway
Henry at Life Hotel
100 ft
19 W 31st Street Luxe Life Hotel New York
Woodpecker by David Burke
700 ft
30 W 30th Street
New Wonjo Restaurant
900 ft
23 W 32nd St
Jongro BBQ
900 ft
22 W 32nd St 2nd Fl
Turntable LP Bar & Karaoke
800 ft
34-36 W 32nd St 5th Floor
Paris Baguette Bakery Cafe
1000 ft
6 W 32nd St
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
7.2
Location
9.6
Service
8.5
Dining
6.6
Guest reviews
6.0/10
based on 5 reviews
8.1
8.1/10 based on 1323 reviews
Ethan
United Kingdom,
January
2025
7.2/10
I truly enjoyed my stay at Hyatt Herald Square, mainly due to its fantastic location and friendly staff. The rooftop view of the Empire State Building was a highlight, but the room size was a bit on the smaller side, which could be a drawback for those planning to spend more time in their accommodation.
Rooms
6.0
The room was rather small and had minimal storage space, which made organizing my belongings a bit challenging. However, it was clean and comfortable enough for a short stay.
Service
9.0
The staff was friendly and attentive, which really enhanced my overall experience. They were quick to assist with any requests I had, making me feel welcome.
Location
10.0
The hotel is in an ideal location, just a short walk to many restaurants, shops, and subway stations. This made exploring the city incredibly convenient.
Dining
7.0
The dining options were decent, though a bit pricey compared to other meals I had in the city. I appreciated the quick service, especially when I needed a late night snack.
Facilities
8.0
The gym was small but had the essentials for a quick workout, and I loved the rooftop area for relaxing with a view. The overall cleanliness of the hotel was impressive.
Robert
United Kingdom,
January
2025
5.6/10
My stay at Hyatt Herald Square New York was a mixed bag. On the positive side, the cleanliness and modern design of the hotel stood out, making it feel welcoming overall. However, I found the room to be small and the noise from the hallway quite disruptive. Also, breakfast options weren't as appealing as I expected, particularly since other hotels we've stayed at offered better quality meals for similar prices.
Rooms
7.0
The room was clean and modern, but quite small for my family. I struggled with noise levels from the hallway, which made it hard to relax at times.
Service
8.0
The staff were friendly and attentive. They promptly fixed a maintenance issue I reported in my room, showing good concern for guest comfort.
Location
9.0
The hotel’s location is excellent, just a few minutes from Macy's and Times Square. This made exploring the city very convenient for me.
Dining
6.0
I was disappointed with the breakfast selection compared to my previous stays at other Hyatt locations. It lacked the variety I was hoping for and didn't quite match the prices I paid.
Facilities
7.0
Though the rooftop area offered nice views, some key amenities felt limited. I appreciated the quick access to Wi-Fi, but the lack of a good on-site breakfast option was a letdown.
Elliot
United Kingdom,
December
2024
6.4/10
My stay at Hyatt Herald Square was generally pleasant, with the rooftop area providing stunning views of the Empire State Building. However, the room I stayed in was smaller than I expected and lacked sufficient space for my belongings. The staff were quite helpful and friendly, making my experience more enjoyable.
Rooms
8.0
The room was clean and equipped with necessary amenities. though it felt smaller than I anticipated, making it a bit cramped for luggage.
Service
Location
10.0
The hotel's location is fantastic, just a two-minute walk from Macy's and within 15 minutes of many attractions. Easy access to subway stations made getting around a breeze.
Dining
8.0
Breakfast was consistently delicious, and I appreciated the convenience of nearby dining options. The free coffee in the lobby every morning was a nice touch, too.
Facilities
6.0
While the room facilities were decent, including a mini fridge and good shower amenities. the rooftop bar was closed, which was disappointing considering the views.
Joshua
United Kingdom,
December
2024
5.0/10
I had a generally pleasant stay at the Hyatt Herald Square, enjoying the fantastic location and friendly staff. The rooftop lounge provided a great escape with lovely views, though I found the breakfast pricing to be a bit steep. While the rooms were clean and well-kept, they felt a bit small for my liking, which might be a concern for families.
Rooms
8.0
The rooms were small but clean and comfortable. I appreciated the powerful shower, and the décor added to the ambiance. However, the overall size was a bit cramped for my taste.
Service
9.0
The staff were accommodating and attentive throughout my stay. They made me feel welcome and provided helpful recommendations for nearby dining.
Location
10.0
The location was ideal, just a short walk from Times Square and various subway lines, making it easy to explore all of Manhattan. I really loved how accessible everything was.
Dining
5.0
I found the hotel breakfast to be overpriced for what it offered. While I had one meal there in a hurry, I quickly realized there were better and more affordable breakfast options nearby.
Facilities
7.0
The rooftop bar was a highlight with its scenic views, providing a great atmosphere to relax. Despite the room being small, the amenities like the coffee machine were a nice touch.
Avery
United Kingdom,
November
2024
5.8/10
I had a mixed experience at the Hyatt Herald Square. The central location made it convenient to explore NYC, and the staff were friendly and helpful, which really uplifted my stay. However, the room layout was awkward, and I struggled with space for my belongings. The accommodation was clean and well-maintained, though some elements felt outdated. Overall, it was a decent stay, but there were definitely areas for improvement.
Rooms
7.0
The room was tidy but quite small. The layout felt odd, making it hard to manage luggage. While the bed was comfy, I wished for more surface area to place toiletries.
Service
8.0
I experienced friendly service, especially during check-in. The staff were professional and accommodating, going out of their way to assist when I needed it, but there were a few hiccups with communication.
Location
9.0
The location was fantastic, just a short walk to Times Square and the Empire State Building. It was really great for getting around the city easily, making it ideal for my plans.
Dining
7.0
Dining options on-site were limited to an à la carte menu, which was a bit disappointing. Though I enjoyed the food when I ordered, I missed having room service for convenience.
Facilities
6.0
The facilities were generally fine, though I'd have preferred more convenient access for room service. The coffee machine in my room was broken, which was a bit of an annoyance.
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